Frequently Asked Questions About Dental Lab Outsourcing
Who do you work with?
We partner with dentists and dental laboratories that prioritize quality, consistency, and long-term reliability over short-term cost savings.
Our clients value precise fit, aesthetic detail, predictable turnaround, and clear communication. They are not looking for the lowest price; they are looking for outcomes that support their clinical reputation and patient satisfaction.
We work with professionals who understand that true consistency and craftsmanship are built through training, discipline, and controlled workflow, not mass production.
Why should we consider outsourcing to Seoul, South Korea instead of China, Vietnam, or Thailand?
South Korea is known for advanced dental technology, strict regulatory standards, and highly educated dental technicians. Unlike lower-cost regions that compete primarily on price, Korean dental laboratories are recognized for precision, consistency, and technical expertise.
All of our technicians complete formal university-level dental technology education and are licensed professionals. This structured education system emphasizes occlusion, esthetics, materials science, and digital workflow integration.
South Korea also maintains strong regulatory oversight and quality standards in healthcare manufacturing. Materials used are FDA approved, and cases are produced under controlled quality protocols.
For dental practices and laboratories that prioritize long-term consistency, esthetic detail, digital accuracy, and communication clarity, South Korea offers a higher technical standard rather than a volume-driven, low-cost model.
We are not positioned as the lowest-cost option. We are positioned as a quality-driven partner for clinicians and laboratories that require predictable, repeatable results.
What types of restorations do you handle?
We provide zirconia crowns, implant restorations, custom abutments, bridges, veneers, and other fixed prosthetics. Digital STL files and traditional impressions are both accepted.
Do you accept digital files?
Yes. We accept STL files from all major intraoral scanners. Files can be submitted securely through our digital workflow system.
What is your average turnaround time?
Turnaround times vary by case type. Standard zirconia crowns typically range from 3–5 business days. Implant cases may require additional time depending on components.
Are your materials FDA compliant?
All materials used are FDA-approved. Our laboratory operates in compliance with applicable qualioty and regulatory standards.
Do you offer private label services for dental laboratories?
Yes. We provide confidential lab-to-lab outsourcing with consistent quality control and clear communication protocols.
How do you ensure shade consistency and fit accuracy?
Each case undergoes internal quality control review before shipment. Digital design verification and technician review are standard workflow steps.
What is your remake policy?
If a case requires adjustment due to laboratory error, we will review and resolve promptly. Specific terms are available upon request.
Do you ship internationally?
We support international accounts and coordinate shipping logistics based on location. We ship to U.S., EU, AU, NZ, Switzerland, UK, UE, etc.
How do we open an account?
Contact us through our website or email. We will provide onboarding instructions and digital submission details.